Sales Policy
Last updated: September 2025
Have a question about an order? Reach out and we'll help.
All Sales Are Final
Because our physical merchandise is made to order and our digital products are delivered instantly, every purchase is final once placed. We do not offer money-back returns on completed orders.
Damaged or Incorrect Items
If a physical item arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery with photos of the issue and we'll arrange a replacement.
Order Changes
Physical orders can be cancelled or changed within 24 hours of placement, before production begins. After that, the order is locked in.
Digital Products
Digital downloads are delivered immediately after payment and are final sale from the moment of purchase.
Questions
If anything about your order feels off, contact us at support@yourstore.com — we read and respond to every message.